Insights
Plain advice for local business owners, plus articles for healthcare practices.
By Lonnie Sanders III
A customer in your town searches for what you do. Three businesses show up on the map. If you are not one of them, that call goes to someone else. Here is why it happens and how to fix it.
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By Lonnie Sanders III
Your business runs on referrals, so a website never felt necessary. But even referred customers look you up before they call. Here is what they find, and what it costs you.
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By Lonnie Sanders III
You are on a job, the phone rings, and you call back two hours later. By then the customer has booked someone else. Here is how to stop losing work to voicemail.
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